Managerial Problem Solving and Decision Making by Adam Silumbwe BSc_ Health Services Management and Planning - Management_BSc_Managerial_Problem_Solving_and_Decision_Making_unza

Description

This tertiary-level lecture material on Managerial Problem Solving and Decision Making is presented by Adam Silumbwe for the BSc in Health Services Management and Planning programme. It provides a comprehensive examination of the core processes managers use to address challenges within health services organizations. The content distinguishes between problem solving and decision making, outlining different types of decisions such as administrative versus operational and nonprogrammable versus programmable. It details the systematic steps of the problem-solving process, from problem recognition and definition to developing assumptions, identifying alternatives, applying decision criteria, and finally selecting, implementing, and evaluating solutions. The material also explores factors influencing these processes, including the problem solver's attributes, the situational context, and the environment, and compares unilateral versus group problem-solving approaches along with different managerial decision-making styles. This resource is essential for university students, offering a structured framework for developing critical analytical and decision-making skills crucial for effective management in complex healthcare settings. It supports academic study, assignment preparation, and the cultivation of practical competencies needed to navigate and resolve organizational issues. Review this material to enhance your ability to systematically analyse problems and make informed managerial decisions.