Organizational Behavior and Culture by Adam Silumbwe, BSc. MPH. PhD Cand. BSc. Health Services Management and Planning - Management_BSc_Organizational_Behavior_and_Culture_unza

Description

This tertiary-level lecture material on Organizational Behavior and Culture is authored by Adam Silumbwe, BSc. MPH. PhD Cand. for the BSc in Health Services Management and Planning programme. It provides a comprehensive introduction to the core concepts of organization theory, design, structure, behavior, and culture within the context of health services. The content defines the nature and purpose of organizations, explores key structural elements like chain of command, span of control, and centralization, and examines the interdisciplinary study of organizational behavior, drawing from psychology, sociology, and anthropology. A significant focus is placed on understanding organizational culture—its definition, importance, characteristics, types, and the processes for establishing, reinforcing, and changing it, including the role of leadership and ethics. The material also introduces models for managing organizational change. This resource is essential for university students, offering a detailed framework for analysing how individual and group behavior, as well as cultural dynamics, impact the effectiveness and performance of health services organizations. It supports academic study, exam preparation, and the development of managerial skills needed to lead and adapt within complex healthcare environments. Review this material to build a deep understanding of the human and cultural dimensions of organizational management.