Quality Control and Quality Assurance Procedures

This topic covers the fundamental practices of quality control (QC) and quality assurance (QA) in Zambian medical laboratories. It includes internal QC processes like the use of control materials and Levy-Jennings charts, external quality assessment (EQA) programs such as RIQAS and NEQAS, and the differentiation between QA and QC. Students learn how to monitor test accuracy, troubleshoot deviations, and maintain consistent performance. Essential for tertiary students in biomedical sciences, this knowledge ensures reliable test results, supports accreditation under ISO 15189, and enhances patient care across Zambia's health facilities. Mastery is critical for exams and professional practice.